At Bill Sathi, we are committed to delivering smooth and secure financial transactions for educational services. However, we understand that cancellations and refunds may occasionally be necessary. This policy outlines the terms under which cancellations and refunds are processed to ensure transparency and clarity.

Cancellation Policy

1. Service Cancellation by the Client

• Clients may cancel their educational services at any time by contacting our customer support team at support@billsathi.online.
• Cancellation requests must be submitted in writing and must include the client’s account details along with the reason for cancellation.

2. Cancellation by Bill Sathi

• Bill Sathi reserves the right to cancel services if the client violates our Terms of Service or any other policies.
• In such cases, no refund will be provided.

Refund Policy

1. Eligibility for Refunds

• Refunds are applicable only for unused educational services and must be requested within 30 days of purchase.
• Services that have been used, accessed, or partially completed are not eligible for a refund.

2. Requesting a Refund

• To request a refund, please email support@billsathi.online with your order details and the reason for the request.

3. Processing Refunds

• Once a refund request is received, our team will review it and notify you regarding approval or rejection.
• Approved refunds will be processed within 7–10 business days and credited back to the original payment method used for the transaction.

4. Non-Refundable Services

The following services are non-refundable under this policy:

• One-time consultation or advisory sessions.
• Customized educational content or courses.
• Digital learning materials that have been downloaded or accessed.

Your Rights

You have the right to access, update, and request deletion of your personal information. If you wish to exercise these rights or have concerns about our refund and cancellation process, please contact us.

Contact Us

For any inquiries regarding our Cancellation & Refund Policy, please reach out to us:

📧 Email: support@billsathi.online
📞 Phone: +91-XXXXXXXXXX